At RuiQueen, we aim to deliver your orders safely and on time. Please read our shipping policy below for complete details.

1. Order Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is shipped, you will receive a confirmation message with tracking details.

2. Delivery Time

  • Standard delivery time is 4–7 business days across India.
  • Delivery time may vary depending on your location and courier service.

Please note that delivery delays may occur due to unforeseen circumstances such as weather conditions or logistics issues.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout.
    OR
  • Free shipping on all prepaid orders above ₹1200

4. Cash on Delivery (COD)

  • COD service is available on selected pincodes.
  • Additional COD charges may apply (if applicable).

5. Incorrect Address

Please ensure your shipping address and contact details are correct. RuiQueen is not responsible for delays or losses due to incorrect information provided by the customer.

6. Tracking Your Order

Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email so you can monitor your delivery status.

7. Contact Us

If you have any shipping-related questions, please contact us at:

Email: @ruiqueen2727gmail.com
WhatsApp: +91-7383564152

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